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The purpose of this email is to make you aware of the exceptional customer service Geoff provided to me, during my recent loan transaction. At all times, Geoff was cordial, professional, and timely in his responses.

If you have an employee recognition program, I highly recommend that Geoff receive such recognition as your program provides.

Respectfully,

Janie K. M.



I am typically a very skeptical person, and very hesitant to trust people/company's with my financial matters. Sterling was patient and understanding. They were very proffesional and very detailed. I was always kept in the loop and felt very comfortable with the process. The best part was we saved almost $600 per month in cash flow, what a huge relief.

Anonymous



I have never liked the loan process and as such I usually avoid it whenever possible. You made it easy and comfortable by listening and responding quickly. I was not sure what to think about a mail solicitation but you made me glad I responded, thanks.

Terry



Attention: Sarah Nicholas, Loan Processor

My Husband and I would like to thank you for such a wonderful job you did in helping us consolidate our bills. Without your expedite expertise and timely manner we would not have been able to go on much further in our financial dilemma.

As far as a loan processor you are the best I have found in a long time. We will in the future recommend your company to our friends. We wish you the best in your future.

Best regards,

Don & Linda Gerdes



I would like to thank you for making this experience great. With your knowledge and the simplicity that Sterling Coast to Coast has, we were able to move through this whole process quickly with ease and re-assurance. With the advise and input from you we were able to select the best program to fit our needs. I appreciate your kindness and understanding through all of my questions. Thank you for always following up and re-assuring me that we were on track. I would definitely recommend Sterling Coast to Coast to my friends.

Gina Bromley



Thank you Sterling Financial for all your help in getting us much needed financial relief. Just as we were feeling very strapped with a mountain of bills, your offer came in the mail.

We talked about it for a few days and decided to call. Working with Jennifer was a wonderful experience and wow she was able to save us over $700.00 a month. Thank you so much.

Marcy A.

Byron Center, Michigan



Well, where do I begin!!! David Suen, has got to be one of the most congenial, helpful and courteous young men we have spoken to and dealt with in many, many years. Not only did his expertise in his field, and his constant contact with us, make this whole process flow smoothly, but his extremely personable, friendly and sincere manner is a strong and powerful cornerstone to Sterling Coast to Coast in the otherwise crazy world of refinance. We cannot recommend this company any higher to anyone who is considering refinancing with Sterling. I'm sure all of the employees of Sterling Coast to Coast are just as professional, knowledgeable and sincere as David Suen, but we can personally speak from our experience that we feel, due to David, this has to be one of the smoothest, friendliest and easiest business transactions that we have undertaken in all of our many years. Thank you again, Sterling Coast to Coast, and our most sincere praise of one of its many employees, David Suen. Hats off to you all.

Arthur and Sharon Peruchietti

P.S. Art already spent his $.20!!!!!!!!!



Here you go. If anything, use it to get yourself a pay raise.

I can only rave about my recent experience with Sterling Coast to Coast Financial Group. I was seeking a 2nd mortgage in an effort to consolidate other debt. Working with David Suen was an absolute pleasure. It's a rare company that you can call and they answers the phone, or calls back promptly. He was able to see beyond the "the numbers" and put together a loan that ended up saving me over $1200.00 a month. Wow! I appreciated his professionalism and the frequent updates I got from him throughout the process. Sterling Coast to Coast definitely goes above and beyond.”

Dave Danekas

Troy, MI



Even though shuffling paperwork between Alaska and California can be trying and slow, the people at Sterling Coast to Coast Financial Group went the extra mile to be of assistance. I was surprized at how easy it was to get a loan to consolidate my bills. I expect to reduce my payments by more than $300.00 per month and reduce the interest rate on several accounts. I would recommend looking at SCCFG if you are comparing different options.

Anonymous



Thank You--My experiences with Sterling Coast to Coast were nothing less than pleasurable. Geoff McAdam and crew made the lending process fast, efficient, and painless. From my first use of the website for research to the e-mail and phone conversations with Geoff we were able to reach loan closure within a few weeks even during the holiday season. Thank You Again.

Mark Mickelsen

West Linn, OR



I had a very pleasant experience with Geoff at Sterling Coast to Coast. The process was fast, easy and all done over the phone at my convenience. My wife wasn't stressed as there was no missing work to sign papers as the escrow agent came to the house. They were fast, simple, nice people and excellent rates. We recommend them highly.

Bill and Robin Coppo

North Bend, WA



I recently refinanced my second mortgage through Sterling Coast to Coast Financial in order to pay off my major credit cards. The uncertainty of rising interest rates and required payments was very unsettling, and almost impossible to budget for.

Geoff Mcadam with Sterling Coast to Coast made this a very pleasurable and very quick process. They were all very understanding and helpful from start to finish, and I am now saving over $800 each and every month.

Thank you Sterling!

Bonnie Dennington

Central Point, OR



Sarah:

Thank you for calling me back and getting this information to me in such a timely manner. You are speedy Gonzales...yea.

You are awesome!

I appreciate the professionalism and time that you took with me yesterday. You seem to enjoy what you do and made me want to work with you.

Thanks again

Lori Dean



Hi Sarah. I thought it fitting and proper to send you this e-mail, to express my thanks for the courteous, descent, and professional manner with which you conversed with me. Any time I called, you were always pleasant, accommodating, and eager to help.

It is very refreshing, to say the least, to interact with people who display their kindness like you did. Being a retired Sheriff's detective for 18 of my 24 years it is quite easy to detect that you are genuine. During the course of our conversations where you required of me the necessary documents to finalize the loan for approval, it was evident to me that you made sure all the i's and t's were dotted and crossed. A very good indication of your professionalism. It has, indeed, been a pleasure "working" with you Sarah.

I hope this e-mail certainly is not the end of our aquaintance. Good and honest people are hard to come by.

With all that been said, I again thank you for all you have done and accomplished on my behalf which helped bring my loan application to a successeful conclusion.

Thank you Sarah.

Richard Ninow.



The checks did come Tuesday afternoon, so I took care of all the business and everything is cool. The payoffs are all in the mail box and I’m quite excited that it is all just now one bill.

Kathy S.

Wayne, MI



We had been praying for God to help us find a way to get out from under our credit card debt, and the next day in the mail we received our envelope from Sterling…and the very next day we met Sarah Nicholas!

From the very beginning of this process, she has been like a friend to us and we were blessed to have her as our loan processor. She had the utmost professionalism and courtesy and was always very timely in answering any questions that we had along the way. A day did not go by that we didn’t get an email from Sarah just checking in and letting us know how things were progressing. Her customer service was top of the line and it was obvious to us that she loves what she does.

We are often very careful when we get solicitations in the mail, but decided to apply and give it a try. Boy are we glad we did!! Sarah walked us through everything and even discussed many different options we had even up to the very last minute. She was able to work out a program saving us over a $1000.00 a month over credit card payments! In this day and age of rising interest rates and higher minimum payment requirements we didn’t know what else to do.

It was a blessing finding Sarah and anyone who is looking into refinancing their home or debt consolidation should fee confident in turning to Sterling Coast to Coast, and may they be as blessed as we are by getting to know Sarah! Thanks to Sarah, Sterling has a great reputation in our eyes, and we are very confident we made the best choice. Thank you Sarah and Sterling Coast to Coast!

Sincerely,

Don and Staci K.

Lima, Ohio



I want to take a moment to Thank You and Sterling for your handwork and dedication in helping me with my loan. Sarah demonstrates the fortitude and initiative to accomplish efficient and effective loan processing. She exudes the professionalism needed to provide the complete service in the loan business.

I would high recommend Sterling and Sarah to anyone seeking a loan especially for consolidation purposes.

Best regards,

Robert M



I just can't thank you enough for helping me and for all of the work you put in to getting me out of a bad situation. You truly are my answer to prayer - (do you happen to have angel wings? ) I would be honored to have you post the following on your website.

If there ever was a mortgage company and employees that truly care about helping people - then Sterling is that company. Sarah Nicholas went out of her way to follow up on an old application of mine and help me out of an awful situation. I had a mortgage with another company that was shall we say "less than reputable". Quite frankly I was at a point of not knowing what to do - then I received Sarah's phone call and now am saving over $700 per month, am able to continue to care for my elderly mother in our own home and feel good knowing that my mortgage is exactly what was presented to me with NO HIDDEN LOOPHOLES!!

All I can say is there are good people out there and good companies. I will recommend Sterling Coast To Coast to anyone who will listen to me. Thank you Sarah for helping me to get my financial life back on track.

Melody

Forest Grove, OR



Hi Sarah,

I am just getting back into town after a 3-week vacation. The loan worked out great. Things are manageable now. I want to thank you for all of your hard work on making this happen. You definitely went the extra mile on working with me on this, and I appreciate it greatly.

Thanks again for everything.

Diane Alford



I had Mary Vidrine to E*Mail and keep me informed. Mary did a great great job!

Sylvia S.

Florida



Mary was wonderful to do business with. No matter what time I called, Mary always got right back to me. Her customer service was outstanding.

Michele M.

East Haven, CT



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